Pahal
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Technical Assistance

PAHAL is providing techno-managerial and ecosystem support to select social enterprises which offer affordable primary and secondary care with special focus on mother and child health.

Key Interventions

  • Healthcare
    Strengthening Business Model

    Problem

    • Social enterprises with donor driven, unsustainable business models
    • Lack of a stable revenue generation stream

    Intervention

    • PAHAL is re-engineering the business models of partner social enterprises

    Impact

    • New revenue streams
    • Self-sustainable and scalable business models
    • Increased market share
  • Healthcare
    Strengthening Outreach

    Problem

    • Low capacity utilization
    • Inconsistent and lower skill levels of workforce
    • High work force attrition

    Intervention

    • PAHAL undertook capacity building of workers to drive demand at facilities
    • Improving knowledge of CHWs for improved health information to help influence health behavior's, improve knowledge and drive demand

    Impact

    • Skill enhancement of CHWs
    • Higher footfall in facilities
    • Improved health seeking behavior in the community
    • Social and economic empowerment of the community health workers (CHWs).
  • Healthcare
    Enabling
    Technology

    Problem

    • Non-availability of real time data for better monitoring and decision making.
    • Inconsistency in the communication messages used to mobilize patients, generate awareness on services as well as key healthcare information.
    • No data analytics and reports for management to plan key interventions

    Intervention

    • PAHAL is supporting development of a mobile based job aid solution for community health workersand a monitoring tool for supervisors
    • Web based monitoring and evaluation of data
    • Development of audio-visual health education tools

    Impact

    • Real-time data capturing and analysis
    • Delivery of consistent and coherent health education messages
    • Improved functioning of the network with monitoring and data driven decision making
  • Healthcare
    Positioning Brand Equity

    Problem

    • Poor brand recall within communities leading to low footfall
    • Poor sense of belonging to the brand amongst key stakeholders

    Intervention

    • PAHAL is revitalizing the brands of its partner enterprises with the aim of strengthening their brand position, equity and visibility, both internally and externally

    Impact

    • New brand identity and clear positioning
    • Unique communication style involving a diverse set of mediums to increase brand recall